Crisis Response Team Supervisor

Position Title: Crisis Response Team Supervisor (Contract Role)

Department: Health

Hours of Work: 37.5 hours per week working onsite 8:30am – 4:30pm

Location: 322 Chippewa Road, Muncey ON

Posting Date: Friday October 31, 2026

Closing Date: Friday November 21, 2026

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Summary:

Chippewas of the Thames First Nation (COTTFN) is seeking a Crisis Response Team

Supervisor to lead a multidisciplinary team delivering culturally safe, trauma-informed

prevention, intervention, and post-vention services for COTTFN and partner communities. The

Supervisor ensures 24/7 service readiness (including on-call coordination), integrates First

Nation cultural components into care, and upholds accreditation standards, COTTFN policies,

and financial/reporting requirements. The role collaborates closely with health partners, schools,

emergency services, and community programs to support timely, high-quality responses and

follow-up.

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Responsibilities:

 Lead day-to-day operations of the Crisis Response Team, including schedules and oncall roster to ensure coverage.

 Provide staff supervision, coaching, debriefing, and facilitate regular team and criticalincident debrief meetings.

 Identify training needs (e.g., suicide intervention, safety planning, cultural safety) and

maintain a training matrix and compliance records.

 Develop/maintain crisis manuals, protocols, and assessment tools while ensuring policy

and procedure compliance.

 Oversee intake, triage, risk assessment, and approve safety plans for individuals,

families, and groups and ensure duty-to-report, documentation, confidentiality, and

appropriate after-care.

 Monitor case management quality (incident reports, client charts, discharge summaries,

follow-ups).

 Maintain an up-to-date Emergency Services Resource Directory and strong linkages

across communities/service providers.

 Plan and deliver prevention/education activities and community presentations in

collaboration with internal departments (e.g., Community Wellness, CYFWB).

 Prepare program and financial reports (monthly/quarterly/annual) and track

KPIs/outcomes to present updates to leadership/committees.

 Manage the program budget, organize receipts/payables, support audits and

resource/grant development as needed.

320 Chippewas Road Muncey, ON N0L 1Y0 Phone 519-289-5555 Fax: 519-289-

 Review, develop, and implement policies and procedures and evaluate program

effectiveness and recommend improvements.

 Uphold OHS, privacy, and data security standards while ensuring secure record storage

and restricted access.

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Qualifications:

 Master’s or Bachelor’s in Social Work (or related field) or equivalent combination of

education/experience with preference to candidates with OCSWSSW registration (or

eligible) or relevant professional college/association.

 3–5 years’ progressive crisis response/mental health experience (intake, assessment,

intervention, after-care)

 1–3 years’ supervisory experience preferred with demonstrated experience working

respectfully within First Nations communities and traditional wellness approaches.

 Certifications (or within 6 months): ASIST, Mental Health First Aid, CISM L1/L2 (or

equivalent), First Aid/CPR, WHMIS.

 Valid Ontario G driver’s licence, clear driver’s abstract, reliable vehicle, insurance; CPIC

with Vulnerable Sector Check.

 Knowledge of crisis theory and techniques, suicide risk assessment/safety planning,

case management, trauma-informed and culturally safe practice

 Exceptional written/oral communication and documentation

 Proficiency with Word, Excel, PowerPoint, Outlook, and EMR/PathDMS

 Ability to lead under pressure, prioritize, make sound decisions, and maintain strict

confidentiality.

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Hiring of Indigenous people will be given preference, please identify.

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Interested applicants, please submit a cover letter, resume, three work related references,

photocopies of education documents to:

human.resources@cottfn.com

OR

320 Chippewa Road, Muncey, ON N0L 1Y0

Please indicate "Crisis Response Team Supervisor” in your application.

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We thank all candidates for applying; however only those selected for an interview will be

contacted. Accommodations are available on request for candidates taking part in all aspects of

the selection process.

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