Customer Service Representative

Bill Gosling Customer Service Representative May 2026

Handles customer inquiries, product warranty claims, and service issues.

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Key Responsibilities

• Case Management: Interacting with customers via phone, email, or chat to manage their service, warranty, or product claims.

• Inquiries & Support: Assisting customers with product information, service features, and troubleshooting.

• Liaison Duties: Interacting with dealerships, internal support teams, and clients to achieve high customer satisfaction.

• Documentation: Ensuring all customer information and case notes are updated accurately in the system. [1]

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Role Requirements

• Communication Skills: Strong verbal and written communication skills are necessary to handle customer interactions, including potential complaints.

• Problem-Solving: The ability to assist customers when they are faced with problems or need further information.

• Professionalism: Maintaining a professional, polite, and efficient demeanor.

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$17.60 Per Hour

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