Customer Service Representative (BGO August 2026

Bill Gosling Customer Service Representative  August 2026

Full-Time | Financial Services

This is an inbound customer service role supporting customers with their personal loan accounts. Agents handle approximately 50 calls per day, assisting with account inquiries, scheduling payments, completing loan applications and resolving account concerns.

We're looking for candidates who have:

• Previous customer service experience

• An outgoing and conversational personality

• Patience and empathy when assisting customers

• Excellent problem-solving abilities

• Strong verbal and written English communication

• Ability to multitask and navigate multiple computer systems

• Minimum typing speed of 25 WPM

• Financial services experience is an asset

Required Availability:
Monday to Friday between 9:00 a.m. and 8:00 p.m.

This program follows U.S. holidays rather than Canadian statutory holidays.

Training & Hybrid Schedule:

• Day 1 orientation onsite

• 4 weeks of mandatory onsite training

• Monday to Friday, approximately 9:00 a.m.–5:30 p.m.

• After successful completion of training, employees transition to hybrid with 3 days per week onsite

Salary: $17.60/hour

‍