Parts Advisor and Repair Desk Clerk

Parts Advisor/Repair Desk Clerk

PRYDE INDUSTRIAL INC • London, ON • via Indeed

$17.60–$18.00 an hour

Full-time

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Job Summary:

We are seeking a Parts Advisor to join our team. The ideal candidate will be responsible for assisting customers with their parts needs, providing exceptional customer service, and ensuring the efficient operation of the parts department and tool repair intake.

Responsibilities:

- Assist customers in identifying and purchasing required parts
- Provide accurate and timely price quotes
- Process orders and returns efficiently
- Maintain proper inventory levels and organization within the parts department
- Collaborate with service technicians to ensure correct parts are ordered
- Handle customer inquiries in person, over the phone, and via email

- Data entry of tool parts warranty claims *
- Utilize electronic parts catalogs to identify correct parts

Requirements:

- Previous experience in a parts advisor role or similar position preferred
- Strong communication and customer service skills
- Ability to negotiate and upsell products effectively
- Proficiency in order fulfillment processes
- Experience in retail sales or cashiering is beneficial
- Ability to work in a fast-paced environment and multitask effectively

Join our team as a Parts Advisor and be part of a dynamic work environment where your skills are valued, and opportunities for growth are available.

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Job Types: Full-time, Permanent

Pay: $17.60-$18.00 per hour

Expected hours: 40 per week

Benefits:
• Extended health care
• On-site parking
• Store discount

Work Location: In person

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