Product Specialist

Business is booming and we are looking for Product Specialists who can keep up with the demand of our growth  

Please note we are NOT hiring summer students or part-time staff .  We are looking to hire stable,  full-time staff who are able to work in Canada.  

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We are Encore Auctions, London's largest online auction of new, returned, undeliverable and overstocked items from several major online retailers.  We give our customers opportunities to acquire an extensive variety of thousands of products, sometimes at a fraction of the retail price!  It is an engaging, adrenaline-fueled experience that never fails to delight when you win an item you had your eye on!  Whether you are a new bidder or a seasoned one, each week will be new and exciting with fresh finds!  

Preparing for the auctions is just as exciting for our teams - we look for dynamic, high-energy folks with a customer-focused attitude.  All the teams at Encore work toward a common goal; to make the customer experience with Encore a memorable one!  

Some details about the Product Specialist role

As a Product Specialist, you are an important part in the cycle of our auctions.  You will work quickly and diligently to add a balanced number of items to our weekly auctions; after all, they say variety is the spice of life.  By unpacking, inspecting and completing thorough Condition Reports and enhancing those items with detailed photos of each item, you will ensure accuracy and timely cataloging of a very wide range of small, medium and oversized items.

Who we are looking for in this role…

Cataloguing items is your goal as you sort, unpack, inspect, photograph and complete a condition report for each lot (item).  You will report crucial details like missing pieces, working condition (i.e. power), brand new, slight evidence of usage, adjusted quantity, etc. The goal is no surprises for our bidders. The successful candidate prides themselves with their high level of attention to detail and is a fast worker work who can quickly meet their benchmark targets for the department.  

Why Choose Encore?

We focus on creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions.  These include:

4% Vacation pay on each pay or accrual if you prefer

Bi-weekly pay schedule

Casual Dress  

On-site Parking

Job growth Opportunities

Group Benefit enrolment for eligible full-time employees

We are close to a bus route

What will you need to be successful in this role:

Availability to work on a full-time permanent basis from 7:00 am to 3:00 pm OR 7:00 am to 4:15 pm, Monday to Friday and mandated Saturday OT as business needs require

Consistent attendance, reliability and level of maturity that will commit to their role

Ability to work in a fast-paced, physically demanding environment

Ability to lift and carry items up to 40 lbs. regularly throughout the shift

Ability to stand and walk for extended periods

Ability to frequently bend, reach, squat, twist, and lift

Be ready to work and be ready to give it your all- we move fast at Encore  

Ability to meet performance benchmarks

Strong communication skills

Ability to read and speak English well

Great organizational and time management skills

You have a keen eye and notice the details

Ability to multitask in a fast-paced environment

Working with little supervision, self-discipline is paramount

This role starts at PS Level 1- $19.00 per hour. Based on employee productivity and the ability to maintain higher productivity, Product Specialist have to ability to earn $22 and $25 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums.  We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.  

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