Room Attendant (HRH)

Hard Rock Hotel Housekeeping Room Attendant May 2026

100 Kellogg Lane, London, ON

$18 an hour 

Job type

• Permanent

• Full-time

Shift and schedule

• Weekends as needed

• Holidays

Benefits

Pulled from the full job description

• Dental care

• Store discount

• Discounted or free food

• Extended health care

• On-site parking

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Job Summary:

The Room Attendant is responsible for the timely and efficient turndown of hotel rooms, ensuring they meet Hard Rock’s high standards of cleanliness and presentation. This role plays a key part in delivering a legendary guest experience by supporting the Housekeeping team in maintaining the property’s operational excellence. The Room Attendant will turndown rooms with a keen attention to detail, restock rooms and carts, and ensure that guests have a comfortable and clean environment when they stay at Hard Rock Hotel London Ontario.

Hours of Work:

This is a full-time hourly position. Scheduling will include weekends and holidays, based on business needs and hotel occupancy.

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Room Attendant – Job Description

Essential Duties & Responsibilities:

• Room Turndown

• Replenish room amenities including but not limited to towels, toilet paper, fridges, sheets, snacks and coffee.

• Ensure that the rooms are clean and replaced with fresh linens daily.

• Maintain clean rooms through dusting, vacuuming, and mopping floors and fixtures.

• Handle guest requests promptly and courteously.

• Empty trash and recycling bins and dispose of waste properly.

• Health and Safety

• Follow health and safety regulations, including infection control procedures.

• Keeps rooms and hallway areas clean, organized, and in compliance with health and safety standards.

• Reports equipment malfunctions or safety concerns immediately.

• Follows all safety and sanitation procedures including proper use of PPE and chemical handling.

• Report any health and safety concerns to your director as required.

• Inventory:

• Assists with inventory counts and reports any shortages or overstock to the Executive Housekeeper.

• Ensure cleaning carts are fully stocked and maintain accurate records of cart stock.

• Teamwork & Support:

• Works cooperatively with Laundry and uniformed services to ensure timely linen delivery and pickup.

• Assists with special cleaning projects or guest laundry services as needed.

• Maintains a professional appearance and adheres to uniform standards.

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Qualifications

Education & Experience:

• High school diploma or equivalent preferred.

• Prior housekeeping or cleaning experience is an asset, but not required.

Skills:

• Strong attention to detail and organizational skills.

• Ability to work independently and in a team.

• Ability to operate commercial laundry equipment.

• Time management and task prioritization.

• Comfortable in a fast-paced, guest-focused environment.

Certifications & Requirements:

• No specific certifications required.

• Must be able to work weekends, holidays, and varied shifts.

Physical Requirement:

• Must be able to lift up to 30 pounds regularly and push/pull laundry carts weighing up to 200 pounds.

• Frequent bending, stretching, standing for prolonged periods, and repetitive arm/hand movements.

• Must be able to work with common cleaning chemicals

• Must be able to visually inspect areas and communicate effectively.

• Ability to tolerate heat and humidity from industrial laundry equipment.

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Benefits:

• Dental care

• Discounted or free food

• Extended health care

• On-site parking

• Store discount

Application question(s):

• Are you interested in Full time or Part time work?

Work Location: In person

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