Voyago Full Time School Dispatcher/Driver

Voyago Full Time School Dispatcher/Driver

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On-site · Student Transportation · Full time

London, Ontario, Canada

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Description

Voyago is Hiring 1 Full-Time School Dispatcher!

Position Overview

Reporting to the Operations Manager, the Schools Dispatcher is responsible for

coordinating driver dispatch operations and ensuring the accuracy and clarity of route

instructions provided to drivers. This role ensures compliance with operational standards,

supports incident reporting, and leverages regional knowledge to recommend efficient

solutions and alternative routing as needed. Success in this position requires strong

customer service skills, attention to detail, and the ability to perform effectively in a fastpaced, dynamic environment.

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Your role

Coordinate and assist with school routes, ensuring timely and efficient service

Take vehicles out to drivers experiencing mechanical issues or breakdowns

Cover school routes in circumstances where all other options have been exhausted

Communicate with drivers, monitors, and supervisors to resolve on-the-road issues

Track vehicle locations and relay important updates to drivers

Handle incoming calls and inquiries related to school transportation

Maintain accurate records of daily operations, including absences and delays

Identify all routes and ensure drivers are en-route, on time, and no students are left

behind

Manage and pull a variety of reports as per the Dispatch Supervisor’s directive

Manage and assist with scheduling vehicle maintenance as required

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Requirements

Your Profile

You have dispatch experience within the transportation or service industry or related

education

You are able to utilize a radio to listen to, respond to, and communicate effectively

with all drivers

You have excellent time and stress management skills

You are a multi-tasker who can prioritize several urgent and important tasks at the

same time

You take initiative to solve problems and search out the data needed to do so

You are able to accurately follow all procedures to meet corporate and legal

obligations

You have superior customer service skills

You are computer literate and have software experience in MS Office (Outlook, Word,

and Excel)

You have intermediate to advanced verbal and written language skills (equivalent to B2

to C1 levels)

You are available to work Monday to Friday 6:00am to 2:30pm

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Your Location

This position is located at 573 Admiral Court (main floor) and is 100% in-office. Remote

work is not available

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Hourly Rate:

The rate for the successful candidate will be $22.00 per hour with benefits after 3

months

Hourly rate will increase to $23.00 upon successful completion of a B Class licence

upgrade (Voyago will cover the expense of the upgrade training)

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Benefits

The Perks

We support the development, work-life balance and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our

people to flourish.

We enable our employees to have a positive social impact by deploying sustainable

mobility solutions.

We offer comprehensive benefits packages for full time employees with an Employee

and Family Assistance Program, a great company perks program and an Employee

Referral Bonus for all staff

We are an Award-Winning company

As a subsidiary of Transdev, we provide opportunities for a rewarding career with a

growing, global transportation provider

We focus on innovation and sustainable environmental initiatives

We offer our employees opportunities to build their own experience within a local,

global Group.

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We thank all applicants, however only those under consideration will be contacted.

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Voyago is committed to provide accommodation for individuals with disabilities

throughout the recruitment process. Accommodations are available upon request of the

internal or external applicant. If you require an accommodation due to a disability for an

interview, please notify Human Resources directly to make appropriate arrangements

when contacted for an interview.

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