Account Executive

Posted: September 4, 2024
Full Time

Position Summary:
Responsible for the growth of the company by identifying current and future customer service requirements; conducting background research on clients and their businesses; selling exhibits; providing service and recommendations to all aspects of the account; ensuring that client expectations are met.

Key Responsibilities:
Build Client Relationships
Identifying future customer service requirements by establishing rapport with clients
Developing a campaign strategy, preparing and presenting proposals, concepts, storyboards
Selling exhibits, attending shows, supervising exhibit set ups as required
Identifying new business opportunities
Prospect for additional business through new and existing business
Qualify leads
Service Client Accounts
Meeting with client to determine client objectives, requirements and expectations
Answering questions and requests
Maintain regular communication with customers
Providing client with recommendations and solutions
Ensuring quality service delivery and professional standards in a timely and cost efficient manner
Maintain current and accurate database of clients
Prepare Reports
Collecting, analyzing and summarizing account information and trends
Maintain funnel
Complete necessary sales forms/DER sheets as related to process
Prepare final client contract, obtain approvals and deposit
Communication
Leading internal pre and post sales meetings to ensure understanding of client and project needs
Obtain client budget and design parameters and enter design/quote docket
Interacting with company employees to share information for proposal generation, job costing and servicing clients
Facilitate change orders/modifications as needed
Follow-up on overdue receivables
Chair sales function meetings

Required Skills/Experience/Education:
Previous experience in trade show industry
Post-secondary education required, college degree in marketing, communication, public relations or a related discipline preferred
Excellent organizational skills
Minimum 3 years Account Management experience

How To Apply
If you feel you are the right candidate for this role please send your resume and cover letter to mystory@stevensE3.com.

Closes:
Not On Bus Route
dhendricks [at] pathwaysehc.ca

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